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Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (\u201cDTTL\u201d), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as \u201cDeloitte Global\u201d) does not provide services to clients. Please see <a href=\"https://www2.deloitte.com/de/de/pages/about-deloitte/articles/about-deloitte.html\" target=\"_blank\">https://www2.deloitte.com/de/de/pages/about-deloitte/articles/about-deloitte.html</a> to learn more about our global network of member firms. 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Dein Skillset: Abgeschlossenes Studium der Wirtschaftswissenschaften, Wirtschaftsinformatik, Wirtschaftsingenieurwesen oder eines vergleichbaren Studiengangs mit sehr guten Ergebnissen und ausgepr\u00e4gte Kommunikationsf\u00e4higkeit in Deutsch und Englisch Grundkenntnisse in der Beratung und Optimierung von Sales- und Service-Prozessen sowie mit CRM-Systemen wie Salesforce, Microsoft Dynamics oder vergleichbaren Technologien Erste praktische Erfahrungen in der Analyse, Modellierung und Optimierung von Gesch\u00e4ftsprozessen, idealerweise Erfahrung mit BPMN 2.0 oder \u00e4hnlichen Modellierungssprachen Leidenschaft f\u00fcr Themen wie Innovation, Digitalisierung und Service Design sowie ein ausgepr\u00e4gtes Interesse an technologischen Trends und den daraus resultierenden Herausforderungen f\u00fcr Endkunden Bereitschaft zur kontinuierlichen Weiterbildung, schnelle Einarbeitung in neue (Cloud-)Technologien und komplexe Themen sowie Reisebereitschaft Deine Chance: Best-in-class Weiterbildung an der Deloitte University sowie im Rahmen individueller Qualifikationsangebote und Trainings Umfassende Entwicklungschancen durch strukturierte Karriereplanung, Inclusive Leadership, Entsendungsprogramme, projektbasierte Job-Rotation sowie F\u00f6rderung sozialen Engagements und Corporate Volunteering Vereinbarkeit von Beruf & Familie dank Mobile Working & Teilzeit, Sabbaticals und Familienservice, z. 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